Privacy Policy

  • At SoftwareAdvisr, we’re a company based in India, dedicated to protecting your privacy. We’re responsible for handling your data by the IT Act, 2000(21 of 2000), and other applicable laws. Please take a moment to review our privacy policy to learn how we handle and protect your information.
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  • We gather your personal information to provide and continually make our products and services better.
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  • All partner firms and any third parties associated with SoftwareAdvisr, who handle personal information, must read and adhere to this policy. They are required to sign a confidentiality agreement before accessing or processing any personal information held by SoftwareAdvisr.
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  • This shall include Terms of Use along with the above.
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How we collect information

 

  • From you directly and through this site: SoftwareAdvisr may collect information from the website when you visit. The data we collect is based on the context of your interactions with our website.
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  • Through business interaction: We may collect information via your or your employer’s business interaction with our offices or employees.
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  • From other sources: We may receive information from other sources, including public databases; social media platforms; joint marketing partners; or other third parties such as;
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  • Updated delivery & address information from our carriers or any third parties, which we use to correct our records and deliver your next purchase more easily.
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  • Account information, redemption or purchase information and page-view information from some merchants with which we operate co-branded businesses or for which we provide fulfilment, technical, advertising or other services.
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  • Information about your interactions with products & services offered by our subsidiaries
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Information we collect

  • We obtain information to provide better services to our customers. We collect the information that you hand over to us on our Sites like your name, postal address, email address, phone number, payment information, company name, and demographics. We may also collect information from other sources and combine that with information we collect on our Site.
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  • When you visit our Site, some of the information is automatically collected. This may incorporate information, for example – the Operating System (OS) running on your device, access times, browser type, Internet Protocol (IP) address, and language, and the website you visited before our Site. We also obtain information about how you use SoftwareAdvisr product(s).
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  • We automatically obtain purchase and content use history, which we sometimes combine with similar information from other customers to generate features.
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  • The full URL (Uniform Resource Locators clickstream) to, through and from our website (including date & time); cookie number; content and/ or products you searched or viewed; page response times, length of visits to certain pages, download errors, page interaction information (such as clicks, scrolling, and mouse-overs.
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  • We automate gathering information with “cookies” and Web beacons. Cookies are stored on your hard drive by a website. In addition, web beacons are electronic images that might be used in our emails or on our Site. Among other things, cookies help improve our Site, our marketing activities, and your experience. We use cookies to find out which features and areas are more popular and to count visits to our Site.
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  • Most Web browsers are developed to accept cookies by default. If you prefer, you can opt to set your browser to remove cookies and also to discard cookies. If you set your browser to discard cookies, a few features will not be accessible. For more information on how to discard or reject cookies, see instructions of your browser on changing your cookie settings.
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  • If you use this website that means you are agreeing that SoftwareAdvisr may advertise your reviews on our website and marketing materials.
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  • We will retain your information as long as we need this to provide you with the goods or services ordered from us and for a period which is required under the concerned laws.
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  • If we are required by law or under a contract to collect your data, and you do not provide it when requested, we may not be able to fulfil our agreement with you. For example, if we can not access the necessary data to provide our goods or services, we may have to cancel them. If this happens, we will inform you promptly.
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  • where you imply you would like to have marketing correspondence from us, subscribe to our newsletters or mailing lists, enter into any of our competitions or give us your details at networking events, we might use your data for our legitimate interests to provide you details about our goods, services, business events and updates, which we think may be of interest.
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How we use information

  • We use the collected information to provide, protect maintain, and improve our current products and services. We use the personal information we collected through our website as described in this Policy or on our website. For instance, we may use your information to;
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  • Improve our services, Site and techniques to operate our business;
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  • Understand and maximize your experience with our Site, products and services;
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  • Customize our products and make recommendations;
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  • Provide and deliver the services and products you request;
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  • Process, complete, manage, and account for transactions;
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  • Provide customer support and respond to your requests, inquiries, and comments;
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  • Invite you to participate in customer research;
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  • Create and handle online accounts you establish;
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  • Send you related information, such as confirmations, technical notices, invoices, updates, security alerts and support & administrative messages;
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  • Coordinate with you about promotions, upcoming news and events about products and services offered by SoftwareAdvisr and our top partners;
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  • We might process your personal without your knowledge or consent where required by applicable law or regulation.
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  • Adhere to and enforce applicable legal requirements, policies, industry standards, and terms of use; and Investigate, Protect, and deter against unauthorized, fraudulent, or illegal activity.

 

  • We may use your personal information to provide analysis performance, fix errors, and functionality, and improve the usability and impact of the SoftwareAdvisr Services.
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  • We may also ask for your agreement to process your personal information for a particular purpose that we communicate to you. When you consent to our processing of your personal information for a specified motive, you may withdraw your agreement at any time and we will not continue the processing of your data for that purpose.
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Data Transfer

  • Our customers’ information is an essential part of our business and our business is not about selling our customers’ personal information to others. We respect your privacy
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  • We share your personal information with your consent to fulfil any transaction and provide any good or service you have requested or authorized. We also share data with our subsidiaries and affiliates; with vendors working on our behalf.
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  • We collaborate with other companies and individuals to handle various tasks for us. This includes processing orders, delivering packages, sending mail and emails, organizing customer information, analyzing data, offering marketing support, providing search results and links, processing payments, sharing content, evaluating credit risks, and delivering customer service.
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  • These third-party service providers will be accessible to personal information required to perform their functions but may not use it for other purposes. Moreover, they must process the personal information based on this Privacy Notice and as permitted by applicable data protection laws.
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  • We release account and other details information when we are confident that the release is appropriate to comply with the law; apply our Conditions of Use and other agreements; or safeguard the rights, property or safety of SoftwareAdvisr, our users or others. This includes exchanging information with other organisations for fraud protection and credit risk deduction.

 

Rs. 1000 deduction from the wallet for WhatsApp feature

SoftwareAdvisr integrates a feature with which you can send WhatsApp SMS with your number to your customers for reminders, invoices, new updates, and more that will cost you INR 1000. User’s wallets must be charged to use the feature, as soon as they purchase the feature 1000 Rs. will be automatically deducted from the wallet. In some cases, your number may get blocked if the number is not business-registered. If you agree with the condition, you can scan the given QR code

 

Cookies & Tracking

  1. To improve our web presence, we use cookies. These are small text files stored on the main memory of your computer. These cookies are deleted once the browser is closed. Other cookies stay on your computer (long-term cookies) and permit their recognition on your next visit. This enables us to provide you with improved access to our website. This helps us to learn more about your interests, and offer you crucial features and services for additional purposes, including;

 

  • Keeping track of items that are stored in your shopping basket.
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  • Conducting diagnostics and research to improve SoftwareAdvisr’s products, content, and services.
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  • Preventing fraudulent activity.
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  • Improving security.
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  1. SoftwareAdvisr cookies allow you to avail some of SoftwareAdvisr’s essential features. For instance, if you block or reject our cookies, you will not be able to incorporate items into your Shopping Basket, proceed to Checkout, or use any SoftwareAdvisr products and services that need you to sign in.

  2. Authorised third parties also may set cookies when you interact with SoftwareAdvisr services.

  3. Third parties entail providers of measurement, search engines, analytics services, social media networks, and advertising companies.

  4. Third parties use cookies in the process of delivering content, such as ads relevant to your interests, to measure the effect of their ads, and to perform services on behalf of SoftwareAdvisr.

  5. You may prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. But this may limit the functionality of our Internet offers as a conclusion.

  6. For disabling cookies;
  • For Microsoft Internet Explorer:
  • Choose the menu “Tools” and then “Internet Options”
  • Click on the “privacy” tab
  • Select the setting the appropriate setting
  • For Google Chrome:
  • Choose Settings > Advanced
  • Under “Privacy and security,” click “Content settings”.
  • Click “Cookies”
  • For Safari:
  • Choose Preferences > Privacy
  • Next, click on “Remove all Website Data”
  • For Mozilla Firefox:
  • Choose the option “Tools” then “Options”
  • Click on the icon “privacy”
  • Find the menu “cookie” and pick the relevant options
  • For Opera 6.0 and further:
  • Choose the menu “Files” > “Preferences” Privacy

Legal basis for processing personal information

We use your data to fulfil our contract with you, meet legal obligations, and protect your well-being. Additionally, we process data for our legitimate interests outlined in this policy, ensuring they don’t conflict with your rights and interests. Your privacy and rights are paramount in all our actions.

Data Security

  • SoftwareAdvisr takes due care to safeguard customer data. Technical measures are in place to prevent unlawful or unauthorized access to data and against accidental loss or deterioration of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal usage.
  • We aim to protect the security of your information during transmission by encrypting the information you input with the use of Secure Sockets Layer (SSL) software.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling Debit & Credit card information.
  • We manage physical, procedural, and electronic safeguards in connection with the storage, collection, and disclosure of personal customer information. Our security processes mean that we may occasionally request identity proof before we reveal personal data to you.
  • SoftwareAdvisr takes significant steps to help protect your personal information to prevent misuse, loss, and unauthorised access, alteration disclosure, and destruction. It is your responsibility to safeguard your user names and passwords to prevent anyone from accessing or abusing your services and accounts. You should not employ or reuse the same passwords you have set for other accounts as your password for our services.
  • You have to protect against unauthorised and unlawful access to your password and to your devices, computers, and applications. Ensure to sign off when you finish through a shared computer.
  • The information you share with us is shared on our secure servers. We have implemented appropriate technical physical, and organisational measures designed to secure your personal information against accidental loss and unauthorised access, alteration, use, or disclosure. In addition to this, we limit access to personal data to those employees, contractors agents, and other third parties that have a legitimate business requirement for such access.
  • Our Site may, from time to time, contain links from and to the websites of third parties. Please note that if you use a link to any of these websites, such websites will need different terms for the collection and privacy of your data and we do not accept any liability for these policies. When you leave our Site, we motivate you to read the privacy notice/policy of any website you visit.

Sharing of personal data

  • We do not share your data with any third parties without your prior permission other than:
  • We may share your information with trusted third parties who follow data protection guidelines outlined in the IT Act, 2000 (21 of 2000) and other relevant laws. These parties may assist us in providing our services, and we ensure they uphold the same level of privacy protection as required by these laws through written agreements.;
  • Adhere to laws or to respond to lawful requests and legal procedure;
  • To protect the rights and property of SoftwareAdvisr, our customers, agents and others including to enforce our policies, agreements and terms of use;
  • In an emergency, including to safeguard the personal safety of any person; and
  • For a business deal or negotiation of a business deal including the sale or transfer of all or a part of our business or assets (business deals may entail, any merger, acquisition, financing, divestiture or bankruptcy transaction or proceeding).

Children

If you are a minor or under 18, or the age of majority in the jurisdiction in which you reside, you can only use the SoftwareAdvisr website and SoftwareAdvisr Services with the agreement of your parent or legal guardian. In any case, SoftwareAdvisr will not be responsible for any cause of action that arose due to non-compliance with this section.

Your information choices & changes

  • You may also create choices about the collection and processing of your information by SoftwareAdvisr. You can access your information and opt out of certain services provided by SoftwareAdvisr. In some cases, your ability to control and manage your data will be subject to applicable laws.
  • You have the option of receiving promotional emails from SoftwareAdvisr by implementing the instructions in those emails. If you choose, we may still send you non-promotional emails, like emails about our ongoing business relationship. You might also share requests about your contact changes, preferences, and deletions to your information including requests to opt-out of sharing your data with third parties by emailing support@SoftwareAdvisr.com

Changes to this policy

SoftwareAdvisr might change this Policy from time to time. If we update this Policy, we’ll revise the ‘Last Updated’ date above. You agree that your proceeded use of our Services after such changes have been published to our Services will constitute your concent of such revised Policy.

Newsletter

After subscribing to our newsletter, your email address is used for our marketing purposes until you decide to unsubscribe. You can cancel your subscription at any time. Your consent to receive the newsletter is given separately or during the ordering process. You can withdraw your consent at any time. To unsubscribe from the newsletter, simply click the unsubscribe option in the email footer. If you have privacy concerns or complaints, please contact us with details, and we’ll work to address them.: support@SoftwareAdvisr.com

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